A Field Service Scheduling App for the Entire Last Mile

Our best-of-breed, AI-powered routing optimizes thousands of routes in minutes—producing ETAs your drivers and field technicians can meet with 98% accuracy. Automatically dispatch routes as soon as they've been optimized. Our powerful routing engine gets better every day as machine learning gathers real-life data about traffic, driver efficiency, and service times without time-consuming manual routing effort. 

DispatchTrack’s solution reaches out to customers automatically, prompting them to schedule, confirm, or reschedule via text, email, or phone. On the day of service, customizable automated communications let customers know when their driver is en route and give real-time delivery tracking via a dedicated portal.

Maintain an exceptional last mile customer experience with personalized, relevant, and prompt customer notifications and comprehensive real-time visibility. Stay connected with end customers throughout the last mile journey with relevant information and images to ensure smooth stops and five-star customer service. Eliminate phone calls with automated texts and emails. 

Inform the customer, provide on-site services, and gather proof of service via the full-featured driver app. Communicate and coordinate in real time with customers, drivers/technicians, and dispatchers and provide follow-up sales support, billing, and surveys. 

Your data is centralized so it can be reported and analyzed readily. Fine-tune your operations using analysis from built-in reports and create custom reports to capture everything from multi-jurisdictional fuel taxes to FSMA and DOT/ELD/IFTA/HOS compliance logs to driver behavior and real-time telematics data.