Route Optimization and Dispatching
Our best-of-breed, AI-powered route optimization software optimizes thousands of routes in minutes—producing ETAs your drivers and field technicians meet with 98% accuracy. Automatically dispatch routes as soon as they've been optimized. Our powerful routing engine gets better every day as machine learning gathers real-life data about traffic, driver efficiency, and delivery service times without time-consuming manual routing effort.
Scheduling & Tracking
DispatchTrack’s truck dispatching software solution reaches out to customers automatically, prompting them to schedule, confirm, or reschedule via text, email, or phone. On the day of delivery, customizable automated communications let customers know when their delivery is en route and give real-time delivery tracking via a dedicated portal.
Customer Experience
Maintain an exceptional last mile customer experience with personalized, relevant, and prompt customer notifications and comprehensive real-time delivery visibility. Stay connected with end customers throughout the last mile journey with relevant information and images to ensure smooth deliveries and five-star customer service. Eliminate phone calls with automated texts and emails.
Delivery Execution
Inform the customer, provide on-site services, and gather proof of delivery via the full-featured driver app. Communicate and coordinate in real time with customers, delivery drivers, and dispatchers and provide post-delivery sales, billing, and surveys.
Reporting & Analytics
Your delivery data is centralized within the truck dispatching software so it can be reported and analyzed readily. Fine-tune your delivery business operations using analysis from built-in reports and create custom reports to capture everything from multi-jurisdictional fuel taxes to FSMA and DOT/ELD/IFTA/HOS compliance logs to driver behavior and real-time telematics data.
"We’re one of the three major final mile providers that cover the entire United States, and in the critical areas of route optimization and delivery execution, DispatchTrack is our application of choice."