The Global Leader
in Last Mile Dispatch Software
Helping delivery businesses and fleet owners around the world promise, deliver, and delight their customers 1 million times a day.
DispatchTrack Launches Integrations with STORIS and Podium
Learn why 2,500 companies around the globe rely on DispatchTrack
Achieve 98% On-Time Delivery Rates with Our Dispatch Software Platform
%
Faster routing times
%
Reduction in miles driven
pt
Improvement in NPS
%
Delivery success rate
%
Reduction in customer calls
%
Increase in delivery capacity utilization
Don’t Lag Behind on the Last Mile — Discover the Secret to 1M Daily Deliveries
A Complete Last Mile Delivery and Service Dispatch Software to Save You Time and Money
Route Optimization and Dispatching
Our best-of-breed, AI-powered routing optimizes thousands of routes in minutes—producing ETAs your drivers and field technicians meet with 98% accuracy. Automatically dispatch routes as soon as they've been optimized. Our powerful routing engine gets better every day as machine learning gathers real-life data about traffic, driver efficiency, and delivery service times without time-consuming manual routing effort.
Scheduling & Tracking
DispatchTrack’s dispatch software solution reaches out to customers automatically, prompting them to schedule, confirm, or reschedule via text, email, or phone. On the day of delivery, customizable automated communications let customers know when their delivery is en route and give real-time delivery tracking via a dedicated portal.
Customer Experience
Maintain an exceptional last mile customer experience with personalized, relevant, and prompt customer notifications and comprehensive real-time delivery visibility. Stay connected with end customers throughout the last mile journey with relevant information and images to ensure smooth deliveries and five-star customer service. Eliminate phone calls with automated texts and emails.
Delivery Execution
Inform the customer, provide on-site services, and gather proof of delivery via the full-featured driver app. Communicate and coordinate in real time with customers, delivery drivers, and dispatchers and provide post-delivery sales, billing, and surveys.
Reporting & Analytics
Your delivery data is centralized so it can be reported and analyzed readily. Fine-tune your delivery business operations using analysis from built-in reports and create custom reports to capture everything from multi-jurisdictional fuel taxes to FSMA and DOT/ELD/IFTA/HOS compliance logs to driver behavior and real-time telematics data.
The DispatchTrack Difference
No Spreadsheets, No Phone Calls: Building a Smarter Last Mile
Last mile deliveries are at a turning point.
If you’re still relying on spreadsheets or phone calls in your last mile delivery dispatching process, here's your guide to saving money and improving customer satisfaction by replacing those outdated processes.
Download now