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PROMISE • DELIVER • DELIGHT

The Global Leader
in Last Mile Delivery Software

Helping companies around the world promise, deliver, and delight their customers 1 million times a day.

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Dispatchtrack

See DispatchTrack in Action

Optimize last-mile delivery with our AI-powered platform. Gain real-time visibility, enhance efficiency, and reduce costs – all while ensuring on-time deliveries and a seamless customer experience.

Real-Time Tracking & Visibility

Real-Time Tracking & Visibility

Get live tracking, instant updates, and full transparency to keep drivers, dispatchers, and customers informed at all times.
AI-Driven Route Optimization

AI-Driven Route Optimization

Optimize routes in real time with AI that adapts to traffic, weather, and priorities, reducing delays and costs.
Performance Insights & Reporting

Performance Insights & Reporting

Use data-driven analytics to track delivery performance, identify trends, and enhance efficiency and accuracy.

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Faster routing times

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Delivery success rate

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Reduction in customer calls

OUR PLATFORM

Modern Delivery Management Software Essentials

Route Optimization

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Our best-of-breed, AI-powered routing optimizes thousands of routes in minutes—producing ETAs your drivers meet with 98% accuracy. Seamlessly combine dynamic routing with manual adjustments in a single session. The routing engine gets better every day as machine learning gathers real-life data about traffic, drives efficiency, and service times.

Route

Scheduling & Tracking

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DispatchTrack’s software reaches out to customers automatically, prompting them to schedule, confirm, or reschedule via text, email, or phone. On the day of delivery, customizable automated communications let customers know when their delivery is en route and give live ETA tracking via a dedicated portal.
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Customer Experience

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Maintain an exceptional last mile customer experience with personalized, relevant, and prompt customer notifications and comprehensive real-time visibility. Stay connected with end customers throughout the last mile journey with relevant information and images to ensure smooth deliveries and satisfied customers.

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Delivery Execution

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Inform the customer, provide on-site services, and gather proof-of-delivery via the full-featured driver mobile app. Communicate and coordinate in real time with customers, drivers, and dispatchers and provide post-delivery sales, billing, and surveys. 

 
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Reporting & Analytics

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Your delivery data is centralized so it can be reported and analyzed readily. Fine tune your operation using analysis from built-in reports and create custom reports to capture everything from multi-jurisdictional fuel taxes to FSMA and DOT/ELD/IFTA/HOS compliance logs to driver behavior and real-time telematics data.

 
Report and analyze
Route

No Spreadsheets, No Phone Calls: Building a Smarter Last Mile

Last mile deliveries are at a turning point.

If you’re still relying on spreadsheets or phone calls in your last mile delivery process, here's your guide to saving money and delighting customers by replacing those outdated processes.

Download now
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The DispatchTrack Difference

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Industry Focused

Designed with the needs of your industry vertical in mind

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Fast to Value

Easy to implement, intuitive to use, and accelerated time to market

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Cost Aware

Return on Investment (ROI) and cost insights for every delivery decision

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Always Innovative

Built to evolve and enhance with every upcoming release

DT-All in one
All in One

All of the end-to-end functionality you need in a single solution

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In Real-time

Optimize fleets, deliveries, and customer experiences with real-time visibility

AWARDS

Recognized for Excellence

Recognized For Excellence
Recognized For Excellence
Recognized For Excellence
Recognized For Excellence

CUSTOMER STORIES

See What Our Customers Are Saying

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Seth de Vlugt
Seth de Vlugt
Director of Customer Logistics at Ryder
We’re one of the three major final mile providers that cover the entire United States, and in the critical areas of route optimization and delivery execution, DispatchTrack is our application of choice.
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