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A Single Solution for the Entire Last Mile Journey

Unlike the competition, DispatchTrack offers innovative, AI-powered, SaaS-based last mile delivery software that's purpose-built for faster, more cost-effective last mile delivery management.

"In the critical areas of route optimization and delivery execution, DispatchTrack is our application of choice." Seth de Vlugt, Ryder

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Why Leading Brands Rely on DispatchTrack

  • A single solution for the entire last mile Unlike solutions that specialize in one area and offer limited capabilities in others, we offer robust, integrated features in routing, customer experience, visibility, and beyond.
  • Committed to innovation: The last mile has evolved a lot in the past 14+ years—and DispatchTrack has evolved with it. We constantly update and improve our software so you have the capabilities you need.
  • Technology-first, network-agnostic: We're here to support you, no matter how your transportation network is organized. We seamlessly optimized owned-fleets, third parties, contractors—whatever you can throw at us.

DispatchTrack vs. the Competition

See how our tried and tested last mile delivery software stacks up against the other alternatives out there.

Competitor Breakdown

Easy-to-use, fast to value | Delight your customer with the right delivery capabilities

01 Customer
Delivering experiences

It's not just about moving goods.  Customers are anxious for relevant information, personalized engagement, and attentive sales and service.  Be one step ahead and exceed their expectations.

Smart scheduling
Smart scheduling

Give control back to your customers with self-scheduling options that are synced to your operations and team availability.  Flexibility to reschedule, adjust, and adjust again in order to complete the delivery and have satisfied customers.

Real-time delivery management
Real-time delivery management

Track deliveries—and communicate with drivers—in real time to proactively manage exceptions, provide updates to all team members, and send necessary information.

04 Digital
Digital proof of delivery

Gather signatures, take photos, note damages, and manage customer relationships, all on a mobile app that automatically syncs with the delivery, sales, and service teams.

Next Day routing
Routing for all scenarios

Routes that factor in predictive traffic, efficient routes, optimized sequences, on-site installation, return logistics, and many other real life scenarios in big and bulky delivery. Other providers, like Package.ai, Trimble, Descartes, Route4Me, and Dispatch, can't offer the same level of robust routing capabilities fully integrated with the entirety of the last mile journey. 

See our product in action

A direct view of DispatchTrack from the user's perspective. See how global businesses optimize routing, maximize visibility and boost customer satisfaction in these self-guided video tours.

To learn more, book a live demo with one of our expert advisors.

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Optimize Routes
  • Automatically import order information.
  • Generate accurate routes in minutes and drag-and-drop to make changes.
  • Achieve 98% ETA accuracy with machine learning.
Execute Seamlessly
  • Empower drivers and field reps with turn-by-turn navigation and total connectivity.
  • Track driver and delivery statuses in real time for total visibility.
  • Capture Digital POD with photos, signatures, time stamps, and notes.
Delight Customers
  • Communicate seamlessly via text and email throughout the entire lifecycle.
  • Supercharge your brand with customized communications.
  • Stay connected with streamlined two-way communication. 

ferguson-logo

 

Ferguson Enterprises is one of the country’s largest providers of quality plumbing and building supplies to contractors, homeowners, and construction sites.

The Challenge: Delivering on a Strong Customer Service Vision with the Right Partner

Ferguson's on-premise legacy routing technology was making true efficiency and visibility impossible. To meet time windows consistently, they often had to run their trucks at half capacity, and deliveries carried out by 3PLs had to be routed by hand.

The Solution

To solve this problem, Ferguson partnered with DispatchTrack to update their legacy technology and move their last mile technology to the cloud. DispatchTrack offered a comprehensive platform with a host of invaluable features that are purpose-built for the building materials distribution industry:

The Results

1,100 sales locations adopted DispatchTrack in 3 months, with 98% compliance. This had an immediate impact on the company across all sales verticals. 

With a comprehensive last mile hub, Ferguson’s 10,000 dispatchers could see all their orders, schedule deliveries to align with project schedules, and track delivery statuses in one place. This meant smoother routing and scheduling for 4,000+ delivery assets every day and game-changing last mile visibility.

Plus, they were able to extend these capabilities to 350 3PLs. This has helped them to better utilize capacity, consistently delight their customers, and boost their bottom line. 

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More than 2,500 companies around the world rely on us

 

Book a Demo | Discover the Secret to 1 Million Daily Deliveries