London – 13th December, 2023 DispatchTrack, the global leader in last mile delivery solutions, today announces a record number of new client wins in 2023 as part of their continued growth strategy in EMEA and APAC. This achievement comes against a backdrop of economic uncertainty, making it even more significant.
The team have successfully onboarded over 20 new clients including Hillarys Blinds, Sussex Beds, Gillies, and Housing Units in the UK as well as BE Campbell and All Purpose Transport in Australia, and Riverlea in New Zealand. These retailers and delivery service providers all turned to DispatchTrack to transform their last mile delivery and provide a greater experience to their customers.
Stuart Gall, IT Manager at Gillies said; “We are delighted to be working with DispatchTrack. The service was implemented quickly and the support team were very efficient, which is key when operating in a fast-paced environment. Moving from a traditional paper-based system to a solution like DispatchTrack, we have not only streamlined our internal procedures but we have raised our overall customer service on this side of the business to a whole new level. We are already exploring options on how we can utilise DispatchTrack in other areas of our business.”
Mitch Devine, Group Delivery Manager at All Purpose Transport added; “The real time visibility we get of our fleet's progress since deploying DispatchTrack has given us greater insight into the status of our deliveries. We have not only improved the communication for our customers’ customers through better text notifications, but also significantly improved functionality with features such as customer self scheduling for delivery reservations.”
Alex Buckley, General Manager, who heads up the DispatchTrack teams across EMEA and APAC said; “We are delighted to be welcoming so many new clients and continuing to expand our geographic reach. Despite economic uncertainty we have seen a huge demand for change in how brands and 3PL’s view their delivery operation. Our growth is testament to how easily deliveries can be transformed, along with the cost savings and benefits to the environment.”
For media enquiries please contact Harriet Fletcher on +44 (0) 7803 728 481 or email harriet.fletcher@dispatchtrack.com
About DispatchTrack
DispatchTrack is the global leader in last mile delivery solutions, helping top brands around the globe power successful deliveries 1 million times a day. Since 2010, DispatchTrack's scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,500+ global customers, including Walmart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver.
