DispatchTrack Streamlines Driver Experience with Mobile App UI/UX Refresh
New enhancements boost readability, modernize design, and make workflows more intuitive to set drivers up for success on every delivery
DispatchTrack Launches a Vertical Solution for Food Distributors
Key features empower food distributors to better manage distribution center to hub shuttle routes and strategically plan routes more quickly; Also includes an easy-to-use application for sales reps for customer follow-ups, delivery validation, and more
DispatchTrack Launches a Vertical Solution for Building Supplies
New industry-focused solution enables building supplies distributors to deliver with precision at scale–the right inventory with the correct count, delivered to the exact right location
DispatchTrack Launches a Vertical Solution for Food Distributors
Key features empower food distributors to better manage distribution center to hub shuttle routes and strategically plan routes more quickly; Also includes an easy-to-use application for sales reps for customer follow-ups, delivery validation, and more
DispatchTrack Launches Customer Notification Enhancements for a More Unified Customer Experience Across the Delivery Lifecycle
Enables multimedia notifications to end customers, more seamless exception management via streamlined two-way customer messaging, and custom one-off delivery alerts
DispatchTrack Launches Customer Notification Enhancements for a More Unified Customer Experience Across the Delivery Lifecycle
Enables multimedia notifications to end customers, more seamless exception management via streamlined two-way customer messaging, and custom one-off delivery alerts
New DispatchTrack Report Reveals Ever-Increasing Operating Costs as Supply Challenges Ease
The 2023 Last Mile Holiday Perspective signals a mixed business outlook among supply chain leaders; Threats of extreme weather spark heavy concern; Investments in new tech remain steady
DispatchTrack Celebrates Success in EMEA and APAC with an Impressive Array of New Clients Wins
London – 13th December, 2023 DispatchTrack, the global leader in last mile delivery solutions, today announces a record number of new client wins in 2023 as part of their continued growth strategy in EMEA and APAC. This achievement comes against a backdrop of economic uncertainty, making it even more significant. The team have successfully onboarded over 20 new clients including Hillarys Blinds, Sussex Beds, Gillies, and Housing Units in the UK as well as BE Campbell and All Purpose Transport in Australia, and Riverlea in New Zealand. These retailers and delivery service providers all turned to DispatchTrack to transform their last mile delivery and provide a greater experience to their customers. Stuart Gall, IT Manager at Gillies said; “We are delighted to be working with DispatchTrack. The service was implemented quickly and the support team were very efficient, which is key when operating in a fast-paced environment. Moving from a traditional paper-based system to a solution like DispatchTrack, we have not only streamlined our internal procedures but we have raised our overall customer service on this side of the business to a whole new level. We are already exploring options on how we can utilise DispatchTrack in other areas of our business.” Mitch Devine, Group Delivery Manager at All Purpose Transport added; “The real time visibility we get of our fleet's progress since deploying DispatchTrack has given us greater insight into the status of our deliveries. We have not only improved the communication for our customers’ customers through better text notifications, but also significantly improved functionality with features such as customer self scheduling for delivery reservations.” Alex Buckley, General Manager, who heads up the DispatchTrack teams across EMEA and APAC said; “We are delighted to be welcoming so many new clients and continuing to expand our geographic reach. Despite economic uncertainty we have seen a huge demand for change in how brands and 3PL’s view their delivery operation. Our growth is testament to how easily deliveries can be transformed, along with the cost savings and benefits to the environment.” For media enquiries please contact Harriet Fletcher on +44 (0) 7803 728 481 or email harriet.fletcher@dispatchtrack.com About DispatchTrack DispatchTrack is the global leader in last mile delivery solutions, helping top brands around the globe power successful deliveries 1 million times a day. Since 2010, DispatchTrack's scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,500+ global customers, including Walmart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver. You can follow DispatchTrack on LinkedIn and Twitter.
DispatchTrack's Shailu Satish Named Recipient of 2023 Women in Supply Chain Award by Food Logistics and Supply & Demand Chain Executive for the Second Year in a Row
This award honors female supply chain leaders and executives whose accomplishments, mentorship and examples set a foundation for women in all levels of a company's supply chain network CAMPBELL, Calif., Oct. 5, 2023 /PRNewswire/ -- Food Logistics, the only publication exclusively dedicated to covering the movement of product through the global cold food supply chain, and Supply & Demand Chain Executive, the only publication covering the entire global supply chain, named Shailu Satish, DispatchTrack co-founder and COO, as one of the winners of this year's Women in Supply Chain Award, which honors female supply chain leaders and executives whose accomplishments, mentorship and examples set a foundation for women in all levels of a company's supply chain network. "I'm honored to be recognized by Food Logistics and Supply & Demand Chain Executive with this award for the second year in a row and to be among such an impressive group of women leading the industry forward," said Satish. "Last mile delivery can be extremely challenging and very expensive if you get it wrong – especially for food and beverage distributors. We're proud to help our customers get food and beverage delivery right by ensuring deliveries are always made on time while also improving cost efficiencies." "This year, we received over 400 submissions, the highest amount of applications not only for this award, but also for all of our awards. What's more, 118 of those applications were submitted by male counterparts, nominating their boss, co-worker or associate. Last year, that figure was just at 75. Also this year, 39 women self-nominated, a tremendous uptick from last year's award, which just saw 12 self-nominations. This shows progress. This shows hope that one day, we won't need an award like this because men and women in the supply chain will be equal," says Marina Mayer, Editor-in-Chief of Food Logistics and Supply & Demand Chain Executive. "While there's still more work to be done, what we're doing is working. From truck drivers to CEOs, what these winners are doing matters to the future of all supply chains." "Women have been making a significant impact in supply chain management, contributing to the growth and innovation of the supply chain industry. As more women join the supply chain workforce, they bring diverse perspectives that can help address complex supply chain problems and improve global supply chain operations. It is important that we empower, recognize and elevate these achievements through initiatives like the Women in Supply Chain Award, as seen through the overwhelming response. Congratulations to all the winners, those who nominated others and the bravery of those who nominated themselves," adds Sarah Barnes-Humphrey, founder of Let's Talk Supply Chain podcast and Blended Pledge project, both exclusive sponsors of the Women in Supply Chain award. Go to https://foodl.me/fdx1zi to view the full list of winners. Recipients will be honored at this year's Women in Supply Chain Forum, set to take place Nov. 14-15, 2023 in Atlanta. Go to www.WomenInSupplyChainForum.com to register and learn more. About Food Logistics and Supply & Demand Chain Executive Food Logistics reaches more than 26,000 supply chain executives in the global food and beverage industries, including executives in the food sector (growers, producers, manufacturers, wholesalers and grocers) and the logistics section (transportation, warehousing, distribution, software and technology) who share a mutual interest in the operations and business aspects of the global cold food supply chain. Supply & Demand Chain Executive is the only supply chain publication covering the entire global supply chain, focusing on trucking, warehousing, packaging, procurement, risk management, professional development and more. Food Logistics and Supply & Demand Chain Executive also operate SCN Summit and Women in Supply Chain Forum. Go to www.FoodLogistics.com and www.SDCExec.com to learn more. About DispatchTrack DispatchTrack is the global leader in last mile delivery solutions, helping top brands around the globe power successful deliveries 1 million times a day. Since 2010, DispatchTrack's scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,500+ global customers, including Walmart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver. You can follow DispatchTrack on LinkedIn and Twitter.
ProMed Supplies Taps DispatchTrack to Ensure Every Customer Receives On-Time Deliveries, Every Time
CAMPBELL, Calif. , March 16, 2023 /PRNewswire/ -- DispatchTrack , the global leader in last mile delivery solutions, was selected by medical supply distributor, Professional Medical, Inc. (ProMed), to transform the company's last mile delivery operations. Now on DispatchTrack's AI-powered last mile delivery platform, ProMed has streamlined its delivery process by automating route optimization for more efficient routes. As a result, the routing time of more than 250 deliveries per day across 10 service units was immediately reduced by more than 50%.
DispatchTrack Expands Board of Directors and Leadership Team as Company Momentum Accelerates
Campbell, CA – January 26, 2023 — DispatchTrack, the global leader in last mile delivery solutions, today announced it has appointed Jeff Williams, an operating partner at Bain Capital Ventures, to its board. In addition, the company is strengthening its leadership team with hires: West Gass, who will serve as vice president of marketing, and Alice Wheeler, who was named head of human resources.