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DispatchTrack Streamlines Driver Experience with Mobile App UI/UX Refresh


New enhancements boost readability, modernize design, and make workflows more intuitive to set drivers up for success on every delivery

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Campbell, CA – April 29th, 2024 – DispatchTrack, the global leader in last mile delivery software, today announced the release of an updated UI/UX for its driver mobile app to ensure a streamlined experience for drivers and technicians. The enhanced interface is now available for all DispatchTrack customers on iOS and will be soon available for Android. These enhancements demonstrate the company’s ongoing commitment to optimizing every aspect of the last mile delivery process from planning to daily execution by drivers.   

The UI/UX update includes improved readability, modernized design, and more intuitive workflows for mobile app users. This enhances drivers’ effectiveness and enables them to get even more out of the robust capabilities that the driver mobile app already offers, including:

  • Streamlined proof of delivery capture via pictures, signatures, and notes
  • Turn-by-turn driving directions for each delivery route
  • Access to digital manifests
  • DVIR forms 
  • Configurable advanced forms 
  • Total connectivity with dispatchers 

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“You can do all the planning in the world, but once the truck is loaded and making its way to the delivery site, the driver becomes the face of your brand. Empowering drivers to focus on their jobs without having to fuss with their technology is essential.” said Satish Natarajan. “We understand how important the driver’s role is, which is why the mobile app has always been a key part of the DispatchTrack platform. With this update, we’re streamlining the driver experience even further to ensure that drivers are set up for success.”

The update comes amid a slate of other recent enhancements, including new customer notification functionality and the launch of vertical-specific solutions for food distributors and building material suppliers.  

About DispatchTrack

DispatchTrack is the global leader in last mile delivery solutions, helping top brands around the globe power successful deliveries 1 million times a day. Since 2010, DispatchTrack’s scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we’re constantly innovating to improve performance and better serve our 2,500+ global customers, including Walmart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver. 

You can follow DispatchTrack on LinkedIn and Twitter.

Contact:

Dan Shim

dan@dispatchtrack.com

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