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Campbell, CA — January 23, 2025 — DispatchTrack, the global leader in last-mile delivery solutions, is both SOC2 and HIPAA certified, meeting the highest security compliance standards for enterprise grade software. While the company has long been SOC2 certified, its new HIPAA certification goes a step further, assuring businesses that provide medications and medical supplies their deliveries comply with HIPAA privacy rules as required by law.
HIPAA
For pharmacies, benefit managers, medical supplies vendors and others in the healthcare field, HIPAA compliance is of the utmost importance. Fines for violations are severe — up to $2,134,831 as of this month — so HIPAA compliant delivery is crucial. DispatchTrack received its certification in 2024 and will renew the certificate annually.
Especially for pharmacies, HIPAA compliant delivery is a distinct advantage, offering more than just convenience and helping them compete with online options. Patients with mobility issues, or who are immunocompromised and don't want to visit a retail location can now be served with confidence – and compliance.
SOC2 SECURITY
Enterprise customers in particular rely on SOC2 security certification to ensure that their data — and the data of their customers — is safe. DispatchTrack committed itself to meeting the SOC2 standards early in its evolution and has remained compliant ever since. SOC2 requires regular audits to confirm that an organization meets rigorous standards in five key areas: security, availability, processing integrity, confidentiality and privacy. This helps prevent data breaches and safeguards sensitive data that could compromise trade secrets or harm customers if leaked.
"DispatchTrack has always been dedicated to providing our customers with the highest level of reliability and data security," said DispatchTrack Founder and CEO Satish Natarajan. "We remain SOC2 certified and, with our new HIPAA designation, these industry recognized certifications are only one part of our organization-wide commitment to security."
About DispatchTrack
DispatchTrack is the global leader in last mile delivery solutions helping top brands around the globe power successful deliveries 1 million times a day. Since 2010, DispatchTrack’s scalable, AI-driven SaaS platform has revolutionized delivery experiences by making them more connected, intuitive, and intelligent. With a comprehensive suite of industry-specific solutions, DispatchTrack’s end-to-end capabilities enable logistics teams to achieve 50% faster route optimization, lower delivery costs, and huge improvements in customer satisfaction. Trusted by over 2,500 customers, including industry leaders like Ferguson, Ashley Furniture, Walmart, Mattress Firm, Ryder, and Quich Foods. DispatchTrack’s solution delivers proven results and delightful experiences that customers remember. When businesses make promises to their customers, DispatchTrack makes sure they deliver.
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