The Leader in AI-Powered Logistics Software

See DispatchTrack in Action

Optimize last-mile delivery with our comprehensive platform. Last mile delivery companies can gain actionable intelligence, real-time visibility, enhance efficiency, and reduce costs – all while ensuring on-time deliveries and a seamless customer experience.

AI-powered for the Whole Journey

Our AI is wide in scope, supporting the entire logistics and delivery journey, not just narrow and isolated use cases.

Real-Time Tracking & Visibility

Get live tracking, instant updates, and full transparency to keep drivers, dispatchers, and customers informed at all times.

Route Optimization for Any Scenario

Optimize routes in real time with AI that adapts to traffic, weather, and priorities, reducing delays and costs.

Performance Insights & Reporting

Use data-driven analytics to track delivery performance, identify trends, and enhance efficiency and accuracy

The 5-Step Guide to Launching AI in Delivery Operations

AI is reshaping last mile delivery, but success begins with a focused, well-planned start. This guide gives logistics businesses a clear framework to implement AI in delivery experience.

You’ll learn how to establish strong communication channels, configure intelligent handoffs, and align your AI agent with business needs. With the right foundation, your team can reduce manual work, streamline interactions, and drive lasting performance improvements.

DispatchTrack provides the tools—this guide helps you put them to work.

AI for the Entire Journey

Our platform delivers AI-powered solutions purpose-built for every phase of the logistics journey—from planning and routing to customer communication and driver enablement. By embedding intelligence across the entire last mile, we help businesses boost efficiency, ensure on-time delivery, and turn operations into a competitive advantage. Scalable, integrated, and always evolving with your needs.

Route

Route Optimization

Our best-of-breed routing technology optimizes thousands of routes in minutes—producing ETAs your drivers meet with 98% accuracy. Seamlessly combine dynamic routing with manual adjustments in a single session. The routing engine gets better every day as machine learning gathers real-life data about traﬃc, drives eﬃciency, and last mile delivery service times.

Route

Scheduling & Tracking

DispatchTrack’s software reaches out to customers automatically, prompting them to schedule, conﬁrm, or reschedule via text, email, or phone. On the day of delivery, customizable automated communications let customers know when their delivery is en route and give live ETA tracking via a dedicated portal.

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Customer Experience

Maintain an exceptional last mile customer experience with personalized, relevant, and prompt customer notifications and comprehensive real-time visibility. Stay connected with end customers throughout the last mile journey with relevant information and images to ensure smooth deliveries and satisfied customers.

05 Customer

Delivery Execution

Inform the customer, provide on-site services, and gather proof-of-delivery via the full-featured driver mobile app. Communicate and coordinate in real time with customers, drivers, and dispatchers and provide post-delivery sales, billing, and surveys.

Document

Reporting & Analytics

Your delivery data is centralized so it can be reported and analyzed readily. Fine tune your operation using analysis from built-in reports and create custom reports to capture everything from multi-jurisdictional fuel taxes to FSMA and DOT/ELD/IFTA/HOS compliance logs to driver behavior and real-time telematics data. This way your last mile delivery company can make data-driven improvement over time.

Report and analyze

Industry Focused

Designed with the needs of your industry vertical in mind

Fast to Value

Easy to implement, intuitive to use, and accelerated time to market

Return on Investment (ROI) and cost insights for every delivery decision

Always Innovative

Built to evolve and enhance with every upcoming release

All of the end-to-end functionality you need in a single solution

In Real-time

Optimize fleets, deliveries, and customer experiences with real-time visibility

CUSTOMER STORIES

See What Top Last Mile Delivery Companies Are Saying

Seth de Vlugt

Director of Customer Logistics at Ryder

We’re one of the three major final mile providers that cover the entire United States, and in the critical areas of route optimization and delivery execution, DispatchTrack is our application of choice.

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Colin Gotfredson

Arey Jones Educational Solutions

If I get a call from a customer, I don’t have to talk to my dispatcher—I can just look at the order in DispatchTrack and see the info. Everything is a one-stop-shop, one location for everything. You don’t need a middleman to pull information. It’s great for salespeople.

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Bailey Buick

Marketing Manager at Merit Foods

DispatchTrack has definitely helped make things a little less chaotic. Generating routes, getting feedback from drivers, and tracking deliveries in real time are all so much easier and more straightforward than they were before we adopted the software.

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Lee Ann Snyder

Business Process Specialist, Metal Sales Manufacturing

DispatchTrack has become an invaluable partner for us. The efficiency and precision we’ve gained are exactly what’s needed to stay competitive and meet the high demands of our customers.

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Jessica Dennan

Business Process Engineer, BMD

DispatchTrack’s pallet scanning makes a faster, more efficient delivery process. We’re extremely happy with the level of partnership DispatchTrack offered to build out and refine this functionality with us.

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Kayla Hopple

Marketing Manager, Sherman’s

Just the time savings alone from DispatchTrack are huge—you invest an amount of time and you get that back tenfold. Everybody sees this as a good decision. In fact, they ask ‘Why didn’t we do this sooner?

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Walter Greathouse

Customer Experience/Ops Manager, Gunton Corp, DBA Pella

Before DispatchTrack, I could never have delegated the routing of the trucks. I wouldn't have had that crucial first 2 hours of the day to devote to overseeing multiple different teams within the company. DispatchTrack has been a pivotal tool for giving time back to our management and saving costs.

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Ryan Howe

Head of Supply Chain & Development, Berry Bros. & Rudd

The flexibility and customisation of the DispatchTrack platform to the Berry Bros. & Rudd internal processes has been fantastic. We now have visibility and control over our last mile that is enabling us to deliver the superior service our customers deserve.

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Sarah Barnes

Office Manager, Foothill Appliance

We’re always looking for ways to more effectively help the customer. DispatchTrack gave us a great option for making sure the customers are happy and they’re not stuck waiting on us to call them back.

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