DispatchTrack

Quick Links Schedule a Demo Contact Sales Download Brochure ROI Calculator	Simple Affordable Mobile DispatchTrack is the end-to-end solution for delivery and service organizations. Combining mobile resource management and customer service management into one comprehensive solution, DispatchTrack allows you to schedule, manage and monitor your field jobs all the way from the point of sale to delivering customer service and also capture customer satisfaction. Mobile Resource Management + Customer Service Management = 360^o Visibility into Field Operations	In The News Home furnishings retailers offer wish lists for mobile apps HIGH POINT - What's the next thing retailers are looking for in mobile applications from service providers or others in the industry? ... more » Forbes magazine mentions DispatchTrack Forbes magazine wrote an article titled "Bed Delivery Goes High Tech" and recognized DispatchTrack as the software that the delivery crew uses on their mobile device to capture job completion pictures and signature ... more » DispatchTrack Presents at GMFA The Greater Metropolitan Furnishing Association (GMFA) announced the completion of its first free retail educational breakfast seminar ... more »

Key Features Scheduling capability based on availability & proximity GPS Tracking Turn-by-turn directions Job completion pictures, notes Customer Signature Custom Survey Social Media integration Paperless Job Completion Reports & Receipts Delivery Status Tracking Widget on Your Website Instant Alert from Website to Mobile Automated Pre-Call & Call Ahead to confirm schedules Integrates with your Sales Order system Supported on Android phone & tablet, iPhone & iPad

Customer Buzz

Here's what some of our customers had to say about us

“ We are seeing immediate benefits after implementing Dispatch Track. Our routes are more efficient, our cost per stop is down, and driver morale has improved. The online picture functionality allows us to make sure we are making the best decision for the customer as economically as possible. ”

~ Lee Goodman
CEO, Jeromes Furniture

“ DispatchTrack brings about immediate increased operations visibility across the entire organization, being able to have real time access to information from multiple departments and remote locations of a company helps a company to operate smoothly and efficiently and the biggest benefactor is the Customer. ”

~ Tim Doolittle
Director of Operations,
Olum's, NY

“ DispatchTrack team has been great to work with. ”

~ Trey Vanhoose
Big Sandy Super Stores,
OH, KY, WV

“ Designed by people who understand our needs. Accurate, easy to use, and affordable… Implementing DispatchTrack is the best decision we have made in years! ”

~ Chuck Ghastin
John V. Schultz Furniture, PA

“ DispatchTrack has allowed the office and the warehouse to be looking at the same information simultaneously which makes communication both to the store and to the customer a lot more efficient. ”

~ Anthony Rosso
Rosso Furniture, CA

“ DispatchTrack has streamlined our delivery and service operations while saving money & providing better customer service. It is a must have for all furniture retailers. ”

~ Mike Avedikian
Fashion Family of Furniture Stores, CA

“ DispatchTrack has brought a new level of customer service and efficiencies to Grand Appliance and TV. DispatchTrack allows our salespeople to be connected with the delivery crews in real time, and allows them to keep their clients updated with delivery information. Additionally, the time spent to route our deliveries has decreased, and our delivery manager devotes his newly found time to other necessary projects. ”

~ Anish Gauri
Operations Manager, Grand Appliance and TV

~ Anthony Rosso
Rosso Furniture, CA

DispatchTrack

Quick Links

Simple Affordable Mobile

In The News

Key Features

Customer Buzz