Our Delivery Dashboard Puts You in the Driver's Seat
DispatchTrack captures real-time status updates for each truck and displays it in a single-pane-of-glass to give you actionable information at a glance so you can manage by exception.
- Real-time visibility into field operations and exceptions
- See how each route is unfolding in real time
- Spot delays, incomplete/abandoned deliveries, and other exceptions and respond immediately
- Drivers can upload notes and photographs to document success, incomplete deliveries, customer refusals, etc.
When this information is at your fingertips, you can efficiently manage by exception. We even offer two-way messaging with customers so you can manage situations in real time.
Our Partners Trust Us
Total Last Mile Visibility from End to End
DispatchTrack is mission control for your last mile deliveries, allowing you to instantly see what’s happening across all your routes.
If there are exceptions, you can immediately get down into the details, including customer data, order information, and status and decide how to handle it. Instantly communicate with the driver and customer, plus view photos and notes uploaded from each stop.
Visibility at a Glance
Using graphs and color-coded entries, you can see situations as they develop in the field and take action in real time to solve them. An intuitive UI makes it easy to check statuses and drill down to details as needed.
Manage Delays Efficiently
In the fast-paced world of last mile logistics, even the best-laid plans can come undone. With all of the information about the planned route and the exceptions at your fingertips, you can create solutions and communicate them to your drivers in real time.
Two-Way Messaging
Gain total connectivity with customers using DispatchTrack's two-way messaging functionality. We offer you a streamlined interface for chatting with customers in real time to help you resolve situations in the field quickly and easily.
"We’re one of the three major final mile providers that cover the entire United States, and in the critical areas of route optimization and delivery execution, DispatchTrack is our application of choice."
Seth de Vlugt
Director of Customer Logistics at Ryder
Get The Big Picture at a Glance
The DispatchTrack delivery dashboard brings all of the data about your deliveries into a single screen. In one glance you can see how the day is going, summarized in simple graphics, charts, and graphs. Completed deliveries, exceptions, and failed deliveries are charted separately and color coded.
Drill Down to Details
Knowledge is power—that's why DispatchTrack makes sure you never have to hunt for the delivery data you need. If something’s not going right, clicking on a truck or a delivery expands your view to include everything about that delivery, including the driver’s notes and photographs uploaded in real time.
See Every Truck and Every Stop in Real Time
Each truck has a unique identifier and is shown in its own column, with the crew’s names and each stop for that day. For each stop, you see the customer’s name, address, delivery schedule, and whether the delivery is pending, in progress, partially completed, completed, or failed. The drivers’ mobile apps update dashboard statuses in real time.