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UniPro members: Plan, route, and execute in one solution

Food and beverage distribution is a blend of static and dynamic: deliveries to the same customers and the same destinations—but with variability in seasonality, orders and profitability. Optimize your last mile from end to end with a single solution that moves at the speed of the industry.

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Supporting the Last Mile in Food and Beverage Distribution

  • Plan ahead: Be proactive. Create and simulate forward-looking delivery plans for your entire fleet. Weigh your options and refine--all in a few minutes.
  • Know your costs: Food distribution is a slim margin business and improved visibility into your costs means informed, smarter, and more profitable decisions.
  • Customer centric experiences: Offer personalized communications, real-time visibility, and comprehensive services to your customers.

Essential last mile capabilities for UniPro members:

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Territory Planning

Plan routes that are balanced across sales volume, commissions, employee workload, route efficiency, and service times for your entire fleet.

stratigic-planning
Strategic route planning

Simulate and plan routes for each day of the week that are balanced across customer schedules, seasonality, and cost to deliver. Make adjustments and optimize route plans in minutes.

daily-planning
Daily route planning

Adjust static delivery plans with updated daily orders and routes. Optimize in minutes to identify the most efficient daily routes and review variances between static and daily plans to identify adjustments.

Digitized POD
Digitized proof of delivery

Capture signatures, take photos, verify deliveries, document additional services, and provide delivery manifests—all using the same connected driver mobile app.

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Sales and merchandising

A separate sales app integrated to the platform to provide live delivery data to the sales team to confirm customer satisfaction and plan upcoming orders.

See our product in action

A direct view of DispatchTrack from the user's perspective.  See how you can optimize routing, maximize visibility and boost customer satisfaction in these self-guided video tours.

To learn more, book a live demo with one of our expert advisors.

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Optimize Routes
  • Automatically import order information.
  • Generate accurate routes in minutes and drag-and-drop to make changes.
  • Achieve 98% ETA accuracy with machine learning.
Deliver Seamlessly
  • Empower drivers and field reps with turn-by-turn navigation and total connectivity.
  • Track driver and delivery statuses in real time for total visibility.
  • Capture Digital POD with photos, signatures, time stamps, and notes.
Delight Customers
  • Communicate seamlessly via text and email throughout the entire lifecycle.
  • Supercharge your brand with customized communications.
  • Stay connected with streamlined two-way communication. 

merit foods

 

Merit Foods is a third-generation family owned and operated company that aims to be the best local independent broad-line food distributor serving Arizona. They aim to go the extra mile for their customers, and they're committed to providing the highest quality inspected custom-cut meats, fresh produce, and groceries.

The company prides themselves on the service they offer to customers—including late cutoff times and low order minimums—meaning that flexibility when it comes to planning and executing delivery routes is a must. But without the right route planning and optimization tools, they were reliant on manual planning processes based on the team’s existing knowledge. 

The result was inaccurate delivery time windows and deliveries that were difficult to track and manage. They knew they needed routing software to help improve accuracy and consistently delight customers—that’s where DispatchTrack came in.

The Solution: AI-Powered Route Optimization with DispatchTrack

By partnering with DispatchTrack, Merit foods got a software solution that’s purpose built for simplifying food distribution and decreasing delivery costs. Our last mile delivery management platform offered: 

  • AI-powered route planning and optimization
  • Delivery tracking in real time across roles and functions
  • A full-featured driver mobile app that ensures connectivity and visibility
  • Total delivery visibility for sales personnel throughout the entire delivery process. 

The Results: Total Digital Transformation for Improved Accuracy and Visibility

With DispatchTrack, Merit Foods was able to achieve a total digital transformation in their delivery planning and execution. Everyone from the dispatchers to the sales team can see each order in real time, which means that no phone calls are required for team members to get up-to-date delivery ETAs. 

At the same time, DispatchTrack’s routing capabilities make it possible to ensure that delivery routes are designed to actually hit customer time windows. It’s easy for drivers to provide feedback as needed, so the routes only improve over time. The result is that it’s significantly easier for Merit to delight its customers with a high standard of delivery service. 

  • Exponential improvement in speed and efficiency
  • Improved delivery time window accuracy
  • Total delivery visibility across the board
  • Improved data visibility via reporting and KPI tracking

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More than 2,500 companies around the world rely on us

 

UniPro Members: Book a Meeting to Learn the Secret to 1 Million+ Deliveries per Day