UniPro members: Plan, route, and execute in one solution
Food and beverage distribution is a blend of static and dynamic: deliveries to the same customers and the same destinations—but with variability in seasonality, orders and profitability. Optimize your last mile from end to end with a single solution that moves at the speed of the industry.
Book a demo!Supporting the Last Mile in Food and Beverage Distribution
- Plan ahead: Be proactive. Create and simulate forward-looking delivery plans for your entire fleet. Weigh your options and refine--all in a few minutes.
- Know your costs: Food distribution is a slim margin business and improved visibility into your costs means informed, smarter, and more profitable decisions.
- Customer centric experiences: Offer personalized communications, real-time visibility, and comprehensive services to your customers.
Essential last mile capabilities for UniPro members:
Territory Planning
Plan routes that are balanced across sales volume, commissions, employee workload, route efficiency, and service times for your entire fleet.
Strategic route planning
Simulate and plan routes for each day of the week that are balanced across customer schedules, seasonality, and cost to deliver. Make adjustments and optimize route plans in minutes.
Daily route planning
Adjust static delivery plans with updated daily orders and routes. Optimize in minutes to identify the most efficient daily routes and review variances between static and daily plans to identify adjustments.
Digitized proof of delivery
Capture signatures, take photos, verify deliveries, document additional services, and provide delivery manifests—all using the same connected driver mobile app.
Sales and merchandising
A separate sales app integrated to the platform to provide live delivery data to the sales team to confirm customer satisfaction and plan upcoming orders.
See our product in action
A direct view of DispatchTrack from the user's perspective. See how you can optimize routing, maximize visibility and boost customer satisfaction in these self-guided video tours.
To learn more, book a live demo with one of our expert advisors.
Optimize Routes
- Automatically import order information.
- Generate accurate routes in minutes and drag-and-drop to make changes.
- Achieve 98% ETA accuracy with machine learning.
Deliver Seamlessly
- Empower drivers and field reps with turn-by-turn navigation and total connectivity.
- Track driver and delivery statuses in real time for total visibility.
- Capture Digital POD with photos, signatures, time stamps, and notes.
Delight Customers
- Communicate seamlessly via text and email throughout the entire lifecycle.
- Supercharge your brand with customized communications.
- Stay connected with streamlined two-way communication.
Wismettac Asian Foods, Inc. was established in 1912 and is one of the oldest and most experienced distributors of Asian food products in North America. With more than a century under their belts, the company has continued to grow and find new customers in new markets to delight.
The Challenge: Getting More Out of Their Delivery Capacity
As they continued to evolve their business, they knew that their route planning process had room to evolve. They were planning routes manually, which meant that they had to rely solely on the local knowledge of dispatchers and drivers. At the same time, they needed a way to ensure that they weren’t exceeding DOT weight restrictions in their deliveries. Finally, Wismettac’s B2B delivery model required fixed route planning capabilities that could handle weekly variations and opportunities for further optimization. That’s where DispatchTrack came in.
The Solution: Smarter Routing with DispatchTrack
By partnering with DispatchTrack, Wismettac gained a purpose-built solution designed to handle the entire food distribution last mile.
Our platform offered:
- SaaS-powered strategic route planning that could consider multiple time window options and weight limitations
- Fast, intuitive reroutes as needed
- Robust customer communications
- Real-time delivery tracking via a live dashboard
- A feature-rich and easy-to-use driver mobile app
- A dedicated salesperson app to enable total delivery visibility
In addition to offering a set of capabilities designed to help food distributors reduce costs and pave the way for growth, DispatchTrack also offered significant ease of use. The solution was user-friendly and intuitive across roles, making adoption and consistent usage much easier.
The Results: Cost-Efficiency And Growth
By implementing DispatchTrack, Wismettac was able to pave the way for improved operations. Wismettac was able to:
- Take on more business with the same number of trucks
- Ensure compliance with DOT weight limits on deliveries
- Easily consolidate routes to improve efficiency
- Achieve 100% mobile app adoption among drivers
- Streamline customer relationship management and empower future sales
Because Wismettac adopted the solution during the pandemic, DispatchTrack’s strategic planning capabilities were put to the test right away—luckily, DispatchTrack’s platform enabled Wismettac to consolidate routes to keep up with rapidly changing conditions in just a few clicks. This provided a great roadmap to make changes that increased efficiency and resiliency in a tumultuous moment.
At the same time, sales reps were able to gain visibility into their orders in real time, which made it that much easier to provide outstanding service to customers. All of this helped pave the way for 20%+ year-over-year growth in Wismettac’s business.