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Our Resources

Here’s a selection of white papers, e-books, case studies, buying guides and more to help you excel in operations and exceed customer expectations.

All White Papers & One Pagers Research & E-Books

wholesale food distribution software

The Wholesale Food Distributor’s Guide to Last Mile Logistics

Wholesale food distribution is a competitive business—which means that on-time performance is paramount. To make this happen, you need to rethink your approach to route optimizatio...

Routing Customer Experience

How Routing Impacts Customer Experience in Last Mile Logistics

Lots of factors can hold companies back from providing exceptional customer experiences. One of the biggest culprits? Ineffective route optimization...

Last mile transparency

Why Last Mile Transparency Is Key to Elevated Customer Delivery Experiences

Last mile transparency isn't a luxury—it's an absolute must for delighting your customer and managing exceptions. But how do you actually implement it?

3PL enterprises last mile logistics

Exceptional Last Mile Delivery Experiences for 3PL Enterprises

3PLs need to make great customer delivery experiences the default. To do that, they need scalable automation across the entire last mile.

Enterprise food and beverage

How Food & Beverage Companies Can Manage Customer Relationships at Enterprise Scale

Managing food and beverage distribution at enterprise-scale can be a huge challenge. Learn how the right technology can make a difference.

Elevated Customer Delivery Experiences

How to Build Trust with Elevated Customer Delivery Experiences

Learn why customer delivery experience is so important, how to achieve elevated experiences in the last mile and how to translate those into measurable ROI

Billing and settlement white paper

How and Why 3PLs Should Automate Billing and Settlement

Invoicing clients and settling with drivers and carriers can be a huge undertaking for any 3PL. Most companies find themselves stuck with slow processes and high error rates—but th...

Route Optimization

How Route Optimization Can Add to Your Last Mile Capabilities

When your routes are efficient and your ETAs are accurate, you can boost your on-time rate, reduce failed deliveries, and increase your NPS. But not all route optimization tools ar...

Transparency in last mile logistics

Radical Transparency at Scale in Last Mile Logistics

Transparency is the keystone of the modern delivery experience. 93% of customers reported they want to receive regular updates about their large-item deliveries. But not all operat...

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