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Our Resources

Here’s a selection of white papers, e-books, case studies, buying guides and more to help you excel in operations and exceed customer expectations.

All White Papers & One Pagers Research & E-Books

How Is AI Impacting Last Mile Delivery Experience?

AI holds massive untapped potential in last mile delivery—but most of the industry hasn’t caught up. While other sectors race ahead with automation and intelligence, delivery opera...

no spreadsheets, no phone calls: building a smarter last mile

No Spreadsheets, No Phone Calls: Building a Smarter Last Mile

Last mile deliveries are at a turning point. If you’re still relying on spreadsheets or phone calls in your last mile delivery process, this is your official invitation to upgrade—...

Faster Routing, Happier Customers: The Last Mile Guide to Route Optimization

Faster Routing, Happier Customers: The Last Mile Guide to Route Optimization

When it comes to last mile deliveries, routes are at the bedrock of everything you do. The efficiency of your routes determines how quickly you’ll be able to turn around orders, ho...

The Ultimate Guide to Last Mile Delivery Experience for Building Materials

The Ultimate Guide to Last Mile Delivery Experience for Building Materials

If you’re a building supplies distributor, one of the most important numbers for predicting the health and future success of your business is your customer satisfaction score. With...

building supplies ebook

How Building Materials Companies Overcome Delivery Challenges

Construction supplies delivery and related fields have huge last mile delivery challenges that need to be grappled with. That's why DispatchTrack has worked hard to build out a pla...

The Last Mile Cost Reduction Playbook

The Last Mile Cost Reduction Playbook

Between 2018 and 2023, last mile delivery costs went from 41 percent of total shipping costs to 53 percent. That's why it's never been more important for delivery businesses to tak...

last mile outlook

2024 Last Mile Outlook

Our study this year shows an uptick in uncertainty about business outlooks and supply chain challenges. How are supply chain leaders dealing with this year's holiday delivery crunc...

Boost your Delivery NPS in Building Supplies

How to Boost Delivery NPS in Building Supplies Distribution

If you’re a building supplies distributor, one of the most important numbers for predicting the health and future success of your business is your delivery NPS.

supply chain perspective

2023 Supply Chain Perspective

While reports show an easing supply chain crisis, our study reveals that the vast majority of supply chain leaders are still experiencing significant challenges including high fuel...

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