DispatchTrack Announces Warehouse Management and Site Assessment Enhancements to Elevate Customer Experience
Expanding beyond the last mile with smarter warehouse scanning and pre-delivery site assessments.
The logistics industry is moving fast and we are keeping pace with it. DispatchTrack keeps a keen eye on trends, emerging technologies, and industry innovation that impact our customers. Visit this space often as we share what is top of mind for us.
Campbell, CA — February 27, 2025 – For Foothill Appliance office manager Sarah Barnes, keeping customers informed, scheduled and happy was time consuming and difficult. It required manually making phone calls at closing time each day to confirm the next day's appointments and move delivery windows.
Campbell, CA — January 23, 2025 — DispatchTrack, the global leader in last-mile delivery solutions, is both SOC2 and HIPAA certified, meeting the highest security compliance standards for enterprise grade software. While the company has long been SOC2 certified, its new HIPAA certification goes a step further, assuring businesses that provide medications and medical supplies their deliveries comply with HIPAA privacy rules as required by law.
Campbell, CA — January 23, 2025 — DispatchTrack, the global leader in last mile delivery software, has created an integration with Podium that provides a unified solution combining DispatchTrack’s best-in-class delivery management tools with Podium’s AI-based customer engagement capabilities to delight customers from point of purchase to final delivery.
Expanding beyond the last mile with smarter warehouse scanning and pre-delivery site assessments.
Campbell, CA — January 23, 2025 — DispatchTrack, the global leader in last-mile delivery solutions, is both SOC2 and HIPAA certified, meeting the highest security compliance standards for enterprise grade software. While the company has long been SOC2 certified, its new HIPAA certification goes a step further, assuring businesses that provide medications and medical supplies their deliveries comply with HIPAA privacy rules as required by law.
Campbell, CA — January 23, 2025 — DispatchTrack, the global leader in last mile delivery software, has created an integration with Podium that provides a unified solution combining DispatchTrack’s best-in-class delivery management tools with Podium’s AI-based customer engagement capabilities to delight customers from point of purchase to final delivery.
Enhanced Last-Mile Technology Helps Distributors Meet New Food Safety Reporting Requirements
Gives routers, dispatchers, and logistics professionals using DispatchTrack the flexibility to optimize across multiple parameters and real life delivery scenarios. DispatchTrack's updated routing engine serves as the foundation that supports the company's portfolio of industry vertical focused solutions.
New enhancements boost readability, modernize design, and make workflows more intuitive to set drivers up for success on every delivery
New industry-focused solution enables building supplies distributors to deliver with precision at scale–the right inventory with the correct count, delivered to the exact right location
Key features empower food distributors to better manage distribution center to hub shuttle routes and strategically plan routes more quickly; Also includes an easy-to-use application for sales reps for customer follow-ups, delivery validation, and more
Enables multimedia notifications to end customers, more seamless exception management via streamlined two-way customer messaging, and custom one-off delivery alerts
Enables multimedia notifications to end customers, more seamless exception management via streamlined two-way customer messaging, and custom one-off delivery alerts
Campbell, CA – January 12, 2023 – DispatchTrack, the global leader in last mile delivery solutions, today announced the availability of Track & Trace, a feature integrated into its last mile platform that provides an unprecedented level of real-time information about every delivery run or service call. Leveraging GPS tracking and delivery status updates, Track & Trace provides a complete, up-to-the-minute audit trail that allows businesses to track the location of orders and service units across the last mile both during and after delivery, resulting in complete delivery transparency. It’s also designed to combat false liability by enabling businesses to see precisely when and where deliveries occurred including capturing location data in areas where GPS and cell connectivity is unreliable.
DispatchTrack,the global leader in last mile delivery solutions, today announced the availability of AI-powered carbon emissions tracking to help companies meet their supply chain sustainability goals. Available as a feature in the DispatchTrack routing console, CO2 tracking enables companies in any market worldwide to better understand their existing carbon output on a per-route, per-stop, and per-vehicle basis, optimize routes to reduce CO2 output, and gather data to illustrate the impact of their sustainability initiatives.