What Are the Keys to Parcel Optimization?
The digital revolution is transforming nearly every industry, including parcel delivery. The heightened pace of innovation is evident in the same-day services provided by giants li...
5 Global Best Practices for Retail Deliveries
On a fundamental level, retail deliveries have all become more global. Even when you’re just trying to get an order from a distribution center in Chicago to the customer’s home in ...
5 Delivery Industry Best Practices to Implement
It’s no secret that there is growing competition among companies offering last mile delivery services these days. The delivery industry is constantly being challenged by shortages ...
3 Ways Connectivity Impacts Customer Satisfaction in the Last Mile
Things like software integration and connectivity can sometimes feel like they’re at a bit of a remove from on-the-ground considerations like delight your customers with right-time...
Delivery on Demand: 5 Best Practices
Thanks to the rise of delivery on demand, consumers have come to expect a whole new era of delivery centered around speed, price, and convenience. The innovations of companies like...
Why Connected Systems Are the Key to Right-Time Delivery
A lot has to go right to deliver at the right time for your customers. Any last mile delivery involves a host of moving parts and interconnected processes, and each one has to mesh...
Last Mile Delivery Management Software: Can It Help Optimize Costs?
Deliveries are costly, with companies reporting that the average last mile delivery model accounts for 41% of their total supply chain expenses. This is why enterprises like food d...
The Top Features to Look for in Retail Delivery Solutions
Consumers continue to demand faster and more transparent deliveries from retailers, and there’s no signs of that trend letting up any time soon. Due to this growing desire for spee...
How Customer Engagement Can Drive Last Mile Sustainability Efforts
When it comes to getting more sustainable, some industries have a higher hill to climb than others. Currently, 62% of executives believe they need a sustainability strategy to be c...
The Top Benefits of a Delivery Logistics System
Delivery logistics planning may happen on the back end, but daily execution mostly comes down to drivers. And between logging Hours of Service (HOS), conducting vehicle inspection,...
5 Ways Retailers Can Elevate Their Delivery Experiences
Note: this article has been adapted from a piece by Alex Buckley (DispatchTrack’s EMEA General Manager) in The Retail Bulletin. At the end of last year, McKinsey noted an important...