The expectations of buyers—both consumers and businesses—for delivery experience continues to rise. What was considered excellent just a short while ago is now a baseline, and the ...
Logistics plays a crucial role in modern society. The success or failure of enterprises depends at least in large part on their ability to ensure operational efficiency in logistic...
9 in 10 consumers want the ability to track their delivery orders. It’s hard to get 90% of people to agree about anything, but when it comes to delivery preferences there is a pret...
In 2023, the last mile delivery market grew to $146 billion, and that number has only gone up in the meantime. That means that in 2025 there are going to be more opportunities than...
While the acceleration of the shift from in-store sales to e-commerce has slowed slightly, online sales are still forecast to grow at around 8% per year for the foreseeable future....
Meeting today's customer expectations is tough and expensive; staying competitive means improving efficiency and customer satisfaction while also controlling costs. This is especia...
There was a time – quite recently – when consumers were willing to accept the most basic delivery services. And for some categories of purchases having a bag or box tossed onto the...
The last mile has always been expensive, and that’s not going to change anytime soon, forcing shippers to look for ways to mitigate costs. Last mile shipping volumes are up, with t...
Businesses with last mile delivery operations have to deal with increasing customer demands, adverse economic conditions, driver shortages, and so on. To overcome these challenges,...
Today's consumers demand quick and accurate shipping every time they shop online. In fact, when asked to choose, the majority of consumers prefer fast deliveries over free shipping...
When RC Willey digitized their dispatching, they saved huge amounts of money on paper alone. Their route manifests and proof of delivery were all on paper that had to be printed ou...
