What Are the Best Practices for White Glove Delivery in 2024?
According to a recent report from the Supply Chain Management Review, nearly two-thirds (64%) of top supply chain organizations said that improving customer service drove their new...
Last Mile Solutions: How Do They Fit into the Logistics Ecosystem?
The logistics industry around the world is valued at $8-12 trillion per year. That’s a number that’s, frankly, almost impossible for a person to wrap their head around. The last mi...
First Mile, Middle Mile, Last Mile: How Do They Connect?
Last mile delivery has become such a focal point for consumers in recent years that in some circles it’s easy to forget how complex the global supply chain is up to the point where...
What Are the Keys to Exceptional Last Mile Fulfillment?
At a recent panel, the logistics experts at Maersk noted the increased prominence that NPS had gained in the last few years among last mile operators. Given the increased emphasis ...
What Are the Top Best Practices in Last Mile Delivery for Flooring?
The US flooring market has been on an upswing that is projected to continue—with an expected CAGR of 5.4% between now and 2030. That means that distributors who specialize in floor...
What Are the Top Pitfalls in Last Mile Logistics Software Integration?
Lots of things that sound good in theory don’t work so well in practice—like New Year’s resolutions or big budget film sequels. New software solutions can also fall into that categ...
Green Logistics: How DispatchTrack Powers Sustainability
There are at least two reasons to increase the sustainability of your last-mile delivery operation. The most discussed, of course, is reducing carbon emissions. The second is lower...
How to Easily Switch Last Mile Technology Providers
Why is it that sometimes we stick with an existing supplier or manual way of working, even if we’re deeply unhappy with the performance, and know there must be a better solution? I...
Raising NPS in Plumbing and HVAC Delivery
For several years now, plumbing and HVAC suppliers have had to stay agile. The supply chain disruptions that started in the pandemic have continued to impact the landscape, and eco...
6 Proven Ways to Reduce Your Last Mile Delivery Costs
Between 2018 and 2023, last mile delivery costs went from 41 percent of total shipping costs to 53 percent. Depending on what sector you're in, that might even be an underestimate ...
The Right Delivery Driver App for Last Mile Logistics
When businesses select their last mile delivery software, mobile apps can often be something of an afterthought. In fact, with some legacy solutions, you may have to integrate a co...