6 Proven Ways to Reduce Your Last Mile Delivery Costs
Between 2018 and 2023, last mile delivery costs went from 41 percent oftotal shipping costs to 53 percent. There’s a host of reasons for that, including fluctuations in fuel and la...
Boosting Delivery NPS with DispatchTrack's Customer Experience Tools
Whether you use NPS or not, you can’t deny the importance of customer experience for modern delivery businesses. We all know that customers place a huge premium on the service they...
The Right Delivery Driver App for Last Mile Logistics
When businesses select their last mile delivery software, mobile apps can often be something of an afterthought. In fact, with some legacy solutions, you may have to integrate a co...
5 Keys to Building Efficient Delivery Routes
Last mile delivery success begins with optimized routes. But threading the needle between ensuring a great customer experience and maintaining cost efficiency across the entire las...
How AI in the Supply Chain Will Impact Delivery in the Next Year
While the ultimate promise of AI is seductive—herds of autonomous delivery vehicles loaded by robots roaming far and wide under an umbrella of drones clutching packages—as with mos...
Why the Status Quo in Building Supplies Delivery Isn't Good Enough
If you’re a building supplies distributor, your world is changing rapidly. Two big trends—digitization and consolidation—are sweeping through the building supplies industry and swe...
How Are You Optimizing Your Shuttle Routes?
Raise your hand if the answer to the question posed in the title was “I don’t know” or some variation on “we’re not.” For most delivery businesses, routing shuttles from distributi...
5 Keys to Reducing Costs in Building Materials Distribution
Construction material costs may be starting to stabilize at last—though some pockets of volatility certainly remain—but that doesn’t change the basic dilemma faced by distributors ...
How to Cut Costs and Boost Loyalty with Smarter Last Mile Delivery
Last mile delivery is about a lot more than just cheap, fast order fulfillment. It’s about a lot more than the Amazon effect, or the e-commerce boom. It’s about managing complexity...
How to Scale Your Delivery Processes in Building Supplies Delivery
Dropping a couple of stacks of 2x4s and a case of joist hangers at a home builder’s site is all in a day’s work, but what happens when you need to do that for hundreds of sites—and...
When’s the Last Time You Did a Route Analysis?
Many ops managers and routing specialists approach route analysis with the same gleeful anticipation as an upcoming root canal. Throw in a few “what ifs” and you have the perfect r...