Why Do Software Integrations Fail?
According to IDC, up to 50% of IT projects require material rework. That’s not the same thing as an outright failure—but it should give an indication of just how low the batting av...
What Are the Best Practices for Final Mile Plumbing Supplies Delivery?
The plumbing supply industry is no stranger to supply chain challenges. In the past few years, the plumbing industry has had to grapple with wild fluctuations in demand, material p...
What's the Secret Formula for Boosting Your On-Time Delivery Rate?
Studies consistently show that delivering on time is important. It’s important to your customers, who will vote with their dollars if they don’t get the right order at the right ti...
How Roofing Distributors Can Save Money on Their Last Mile Deliveries
National roofing week may have been a couple of months ago in June, but the importance of the roofing supply industry is undiminished the remaining 51 weeks of the year. In one sur...
What Are the Top Best Practices in Last Mile Delivery for Flooring?
The US flooring market has been on an upswing that is projected to continue—with an expected CAGR of 5.4% between now and 2030. That means that distributors who specialize in floor...
What Are the Top Pitfalls in Last Mile Logistics Software Integration?
Lots of things that sound good in theory don’t work so well in practice—like New Year’s resolutions or big budget film sequels. New software solutions can also fall into that categ...
How Can Lumber Distributors Save Money with Smarter Route Optimization?
The competitive landscape for lumber dealers is tougher than ever—with big box stores and smaller online sellers trying to take a slice of the pie and evolving expectations around ...
How Will AI Impact Last Mile Delivery in Building Supplies?
The recent spate of acquisitions and consolidations continues apace in building supplies distribution—which means that medium-sized outfits are going to continue to be on the hunt ...
What's the Next Generation of Customer Delivery Experience?
Customer delivery experience is a moving target. Both end consumers and business buyers have their expectations molded by a host of different factors over time, including all the o...
6 Proven Ways to Reduce Your Last Mile Delivery Costs
Between 2018 and 2023, last mile delivery costs went from 41 percent oftotal shipping costs to 53 percent. There’s a host of reasons for that, including fluctuations in fuel and la...
Boosting Delivery NPS with DispatchTrack's Customer Experience Tools
Whether you use NPS or not, you can’t deny the importance of customer experience for modern delivery businesses. We all know that customers place a huge premium on the service they...