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How Do You Ensure Great Post-Delivery Experiences?
In most industries, repeat business is the holy grail. Whether you’re delivering couches to end consumers or distributing cases of beer and seltzer to minimarts and grocery stores,...
Useful content for last mile logistics operators
In most industries, repeat business is the holy grail. Whether you’re delivering couches to end consumers or distributing cases of beer and seltzer to minimarts and grocery stores,...
It’s no secret that your customers—whether they be end consumers or other businesses—are increasingly going to factor sustainability into their decisions about who to buy from and ...
Last mile visibility is in some ways a bit of a misnomer: the goal of gathering real time data from throughout your delivery organizations isn’t to be able to see what’s happening,...
How many times have you seen a study showing that logistics and supply chain leaders are making visibility a priority in the upcoming year? If you’re reading news about delivery an...
Inertia can be an incredibly powerful force in any distribution operation. For many food distributors, crafting a new set of route plans that’s carefully tailored to current busine...
It’s a common misconception that working towards sustainability goals has to come at the expense of operational efficiency or profitability. Especially when it comes to something l...
Let’s imagine you’re a food distributor delivering to a number of regions. Since the last time you drew up route plans (let’s say about six months ago), you’ve added a few new clie...
Delivery management is a lot like comedy: timing is everything. Scheduled deliveries are scheduled for a reason; simply put, it matters what time they happen. In B2B deliveries, cu...
Managing last mile deliveries in any sector is complicated. The more orders you have to deliver, the more possible route permutations there are, and the more difficult it becomes t...
When it comes to big and bulky deliveries, the best thing a delivery can be is on-time—at least according to DispatchTrack’s 2022 Big and Bulky Delivery Report. Our survey of more ...
Sometimes, last mile deliveries can feel a little bit like an example of Murphy’s Law: whatever can go wrong, will go wrong. And there’s a lot that can go wrong: late deliveries, e...