Raising NPS in Plumbing and HVAC Delivery
For several years now, plumbing and HVAC suppliers have had to stay agile. The supply chain disruptions that started in the pandemic have continued to impact the landscape, and eco...
DispatchTrack: A Complete Solution for Last Mile Logistics [Video]
Connectivity is the key to optimization.
How Will AI Impact Last Mile Delivery in Building Supplies?
The recent spate of acquisitions and consolidations continues apace in building supplies distribution—which means that medium-sized outfits are going to continue to be on the hunt ...
What's the Next Generation of Customer Delivery Experience?
Customer delivery experience is a moving target. Both end consumers and business buyers have their expectations molded by a host of different factors over time, including all the o...
6 Proven Ways to Reduce Your Last Mile Delivery Costs
Between 2018 and 2023, last mile delivery costs went from 41 percent oftotal shipping costs to 53 percent. There’s a host of reasons for that, including fluctuations in fuel and la...
Separating Fact from Fiction: Real AI in Last Mile Delivery
Artificial intelligence (AI) is the hot topic in almost every industry, and last mile delivery is no exception. As is often true of new technologies, the prospect of vast improveme...
Boosting Delivery NPS with DispatchTrack's Customer Experience Tools
Whether you use NPS or not, you can’t deny the importance of customer experience for modern delivery businesses. We all know that customers place a huge premium on the service they...
What Are the Logistics Technology Trends to Watch in 2025?
Machine learning. Robotics. IoT. Any one of these tech developments would be disruptive, but having all of them hit the last-mile industry at once is head spinning. And for those l...
DispatchTrack for Food Distribution [Video]
Food distributors know that getting a head of lettuce to the supermarket is complex.
The Right Delivery Driver App for Last Mile Logistics
When businesses select their last mile delivery software, mobile apps can often be something of an afterthought. In fact, with some legacy solutions, you may have to integrate a co...
5 Keys to Building Efficient Delivery Routes
Last mile delivery success begins with optimized routes. But threading the needle between ensuring a great customer experience and maintaining cost efficiency across the entire las...