How Advanced Routing and Scheduling Software Maximizes Efficiency
Efficient routing and scheduling represents such a thorny, complicated problem that when you search them on Google you’re just as likely to get a scientific paper as a blog post. P...
What Is AI-Powered Routing?
Route planning used to mean choosing between two options: bad and worse. Traffic jams, vehicle breakdowns, weather delays, and constantly changing delivery volumes create thousands...
How Does Electronic Proof of Delivery Impact Costs?
Last mile delivery costs are driven by a wide range of different factors, from fuel and labor to phone calls, printed paperwork, truck maintenance, and more. It’s no wonder that th...
Retailers Should Optimize BOPIS Like the Last Mile: Here's Why
A lot of trends that gained steam during the pandemic have receded into the background in the last couple of years—but there are others that are still making their presence felt. U...
How Is Lumber Delivery Evolving in 2024?
Statistics show that the lumber market is down slightly in 2024 so far, but with interest rates changing and economic volatility playing out in unexpected ways it can be difficult ...
What Are the Best Practices for White Glove Delivery in 2024?
According to a recent report from the Supply Chain Management Review, nearly two-thirds (64%) of top supply chain organizations said that improving customer service drove their new...
Meet Up with DispatchTrack at This Year’s NAFCD + NBMDA Annual Convention
Here at DispatchTrack, there’s nothing we like better than connecting with the folks who work hard every day to make sure the right orders get to the right customers at the right t...
7 Must-Have Features for an Effective Vehicle Routing Program
There are moments when an industry turns on a dime and the world is different from that time forward. The pandemic was one of those times that fundamentally changed how we approach...
Last Mile Solutions: How Do They Fit into the Logistics Ecosystem?
The logistics industry around the world is valued at $8-12 trillion per year. That’s a number that’s, frankly, almost impossible for a person to wrap their head around. The last mi...
5 Ways to Ensure a Great Post-Purchase Customer Experience
In most industries, repeat business is the holy grail, and that includes the post purchase customer experience. Whether you’re delivering couches to end consumers or distributing c...
The Essential Last Mile Delivery KPIs
Delivering on time is foundational to effective last-mile performance, but there's more to a successful operation: Understanding and tracking the metrics that help drive performanc...