What Is a Proof of Delivery System?
There’s the old thought experiment: “if a tree falls in a forest, and there’s no one there to hear it, does it make a sound?” Well, the world of logistics has its own version: “if ...
5 Benefits of AI-Powered Territory Optimization Software
The larger your business, the more complicated your delivery territories are likely to be—which is saying something, because even if you're just running a few trucks you can easily...
You Don't Need a TMS to Gain Logistics Visibility
Let’s say you’ve just deployed a new ERP system. After pouring your blood, sweat, and tears into an effective deployment with responsible change management, you’re ready to move on...
How Is Driver AI Impacting Last Mile Delivery?
Everyone’s talking about autonomous supply chains and autonomous vehicles powered by AI—and the upshot seems to be that they’re never quite as close to being a reality as we would ...
Middle Mile Logistics Visibility: What It Is and Why It Matters
When we talk about visibility in logistics, the last mile usually takes up most of the oxygen in the room. That’s not without reason—the last mile is the most expensive leg of the ...
Gaining Visibility Across the First, Middle, and Last Miles
There’s no getting around the fact that the first mile is changing rapidly. At Amazon, they’ve just opened a robotic first mile fulfillment center where about 1,000 human employees...
5 Ways to Manage Delivery Exceptions More Effectively in the Last Mile
Delivery exceptions in the modern last mile are so common—and so bewildering to consumers—that FedEx actually has an entire page explaining what the status “delivery exception" mea...
What Does Alert-Driven Visibility Mean in Logistics?
How many logistics businesses have real delivery visibility? Well, it depends a lot on what you mean by visibility. Most businesses can track their trucks easily enough—even if it’...
How Do You Leverage Last Mile Technology to Improve Customer Service?
In a recent survey, respondents were divided: 43% said that the biggest benefit of providing a great customer experience is increased revenue, white 41% said that it was higher cus...