Food distributors know that getting a head of lettuce to the supermarket is complex.
Getting the pallet scanned onto a truck, moved to a hub, and delivered to the customer site—at exactly the right time—can be difficult, frustrating and expensive for food distributors and their teams.
DispatchTrack For Food Distribution has the tools distributors need to complete the journey from end to end. From distribution center to customer site and back, boosting efficiency, visibility, and profitability at every step of the way.
ERP integration, pallet scanning, and optimized shuttle routes help DC employees pick the right items and get them on shuttles to the optimal hub.
Route engineers use DispatchTrack’s AI-powered strategic route planning to resolve the tangle of competing needs — multiple delivery windows, driver workload, truck sizes, capacity — to optimize the whole week’s routes based on frequency
Users easily re-route and revise stops and can maintain multiple route plans in parallel — with support for multi-day routes and reloads.
When it's time for the trucks to leave the hub, DispatchTrack’s hybrid daily route optimization dynamically schedules flexible deliveries around the baseline stops.
Dispatchers send the completed routes directly to drivers’ mobile devices, which provide turn-by-turn directions and a digital manifest — and capture proof of delivery.
Customers get proactive delivery notifications from our communication tools, and can track the truck’s movement in real time.
From our control tower, you see each route and delivery unfolding live. If you see that the pallet of lettuce is going to be late, you can send a sales rep to meet the truck and smooth things over in person.
There’s even a companion mobile app for sales and other roles to keep everyone in sync across the whole organization.
Backhauls to the DC are handled just as smoothly
Food distribution is a team effort, and we support the whole team from DC to customer sites and back, providing visibility, control, and connectivity throughout the journey.