Connectivity is the key to optimization.
When your delivery solutions are in silos — one for planning, one for routing, one for tracking — you waste time and risk errors. It’s the same when functions like delivery, sales, and merchandising lack visibility into one another’s processes.
Without a tool to connect these processes and teams, plans aren’t built to execute.
They may be unrealistic or out of date; coordination between sales reps and delivery drivers might be disjointed—either way the result is unhappy customers who aren’t receiving the service they expect, when they expect it.
That’s why DispatchTrack built its connected last mile delivery platform. We offer a single solution for the entire last mile journey for all crucial roles.
DispatchTrack connects key personas including shuttle drivers, route planners, dispatchers, delivery drivers, sales reps, merchandisers, managers, and more—offering a connected last mile experience that covers distributors and delivery organizations from the warehouse to the customer and back.
To enhance the connectivity even further, we offer telematics integration and integration with ERPs and other solutions.
The result is delivery planning, routing, tracking, and execution across multiple roles within a single pane of glass. Delivery costs go down while customer satisfaction goes up.