The Global Leader
in Last Mile
DispatchTrack is the global leader in last mile delivery solutions, helping distribution companies around the world power successful deliveries 1 million times a day.
DispatchTrack announces a new industry vertical solution for the last mile in building supplies distribution.
More than 2,500 companies around the world rely on us
Leading delivery companies require the following capabilities to thrive in the 21st century
Route Optimization
Our best-of-breed AI-powered routing optimizes thousands of routes in minutes—producing ETAs your drivers meet with 98% accuracy. Seamlessly combine dynamic routing with manual adjustments in a single session. The routing engine gets better every day as machine learning gathers real-life data about the traffic, driver efficiency, and service times.
Schedule & Track
DispatchTrack’s software reaches out to customers automatically, prompting them to schedule, confirm, or reschedule via text, email, or phone. On the day of delivery, customizable automated communications let customers know when their delivery is en route and give live ETA tracking via a dedicated portal.
Customer Experience
Maintain an exceptional last mile customer experience with personalized, relevant, and prompt customer notifications and comprehensive real-time visibility managed with DispatchTrack. Stay connected with end customers throughout the last mile journey with relevant information and images to ensure smooth deliveries and the highest levels of customer satisfaction.
Proof of Delivery
Gather proof-of-delivery documentation via the full-featured driver mobile app. Our app runs on Android and iOS and provides instant communications between customers, drivers, and dispatchers.
Report & Analyze
All of the data generated by DispatchTrack is centralized so it can be reported and analyzed readily. Fine tune your operation using analysis from built-in reports and create custom reports to capture everything from multi-jurisdictional fuel taxes to FSMA and DOT/ELD/IFTA/HOS compliance logs to driver behavior and real-time telematics data.
How is DispatchTrack different?
Industry Focused
Designed with the needs of the industry in mind
Fast to Value
Easy to implement, intuitive to use, and accelerated time to market
Cost Aware
Economic and cost considerations for every delivery decision
Always Innovating
Built to evolve over time with enhancements
All in One
All of the end to end functionality you need in a single platform
Total Visibility
Track your entire fleet with real time visibility
2024 Lastmile Outlook
DispatchTrack’s 2024 Last Mile Outlook offers new insights into how businesses are thinking about and tackling this year's challenges, based on a survey of more than 100 logistics professionals.
Here's what we found